Customer Support
To provide secure, affordable, and innovative financial solutions that improve lives, create opportunities, and build sustainable wealth for our members and communities.
To be the most trusted and innovative member-owned financial institution, empowering communities through savings, credit, investment, and financial excellence.
At National Credit Union (NCU), our goal is not merely to provide financial services, but to build a stronger, more prosperous future for our members, communities, and generations to come. Our Goals β Empower Financial Freedom Provide accessible, secure, and innovative financial solutions that enable our members to achieve their personal, family, and business goals. β Build a Strong Savings Culture Encourage disciplined savings and responsible financial planning as the foundation for long-term wealth creation. β Provide Affordable and Responsible Credit Offer fair, flexible, and sustainable lending solutions that support education, housing, agriculture, entrepreneurship, and economic growth. β Promote Wealth Creation and Investment Create opportunities for members to grow their assets, increase their financial security, and participate in wealth-building initiatives. β Advance Community Development Invest in people, businesses, and communities by supporting projects that improve livelihoods, create opportunities, and stimulate economic progress. β Champion Financial Inclusion Extend quality financial services to underserved individuals, families, and businesses regardless of their social or economic background. β Leverage Technology for Excellence Utilize modern digital banking solutions to deliver secure, efficient, and convenient financial services anytime and anywhere. β Maintain the Highest Standards of Governance Operate with integrity, transparency, accountability, and professionalism while safeguarding members' assets and trust. β Strengthen Member Ownership and Participation Promote cooperative values by ensuring that members remain at the heart of every decision and benefit from the institution's success. β Create Lasting Generational Impact Build an institution that empowers today's members while creating opportunities and prosperity for future generations.
"Building Wealth. Empowering Communities. Securing Futures." National Credit Union (NCU) β Where Your Financial Future Matters.
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The OTP is a randomly generated code that is sent to your phone or email. You will need to enter this code in order to confirm.
The OTP is a randomly generated code that is sent to your phone or email. You will need to enter this code in order to confirm.
Digital Banking Solution Est. 1990
You are able to transfer your funds within the Viserbank or other banks we support by adding your beneficiaries
We have two deposit schemes for you, one is Deposit Pension Scheme and another one is the Fixed Deposit Receipt.
We have several plans to apply for a loan. You may apply to our loan plans by submitting some of your valid information.
1
To be an account holder you have to open an account first.
2
After registration you need to verify your Email and Mobile Number.
3
Deposit some funds before applying on any FDR or DPS plans.
Now you can get any of our services as our registered account-holder
NCU Growth Savings
Interest Rate
1.5%
Per Installment
10,000.00 FCFA
Installment Interval
30 Days
Total Installment
12
Deposit
120,000.00 FCFA
You Will Get
121,800.00 FCFA
NCU Standard Loan
Take Minimum
50,000.00 FCFA
Take Maximum
500,000.00 FCFA
Per Installment
9.5%
Installment Interval
30 Days
Total Installment
12
Have questions about savings, loans, or account setup? Find clear answers below or contact our support team.
Contact SupportWe support Afriland First Bank, Mobile Money (MTN, Orange) and secure online payments through Flutterwave.
Manual deposits are typically reviewed within 5 to 30 minutes after submission, depending on verification.
Once your account is verified, you can apply for a loan directly from your dashboard. All loans are reviewed and approved manually.
Our savings plan allows you to deposit a fixed amount regularly and earn interest over time. Full returns are paid at the end of the plan duration.
Yes. KYC verification is required to access full services, including withdrawals and loan applications. This ensures security and protects all users.
You can open an account by clicking βOpen an Accountβ on the homepage, completing registration, and verifying your details through KYC.
Yes, withdrawals are available after KYC verification. All requests are processed securely within the stated timeframe.
Yes. We use secure verification processes and controlled transaction systems to protect all user funds and activities.